People Social Services

Metro Dallas Homeless Alliance president and CEO resigns

Cindy Crain, Metro Dallas Homeless Alliance (MDHA) president and CEO since 2015, has announced her resignation, KERA reports. Crain’s last day with the organization will be Apr. 30.

KERA reports that in her three years at MDHA, Crain lead the effort to close Tent City, a 300-person homeless camp in Dallas near the junction of Interstates 30 and 45, in 2016. Under her leadership the organization also brought an update to technology that counts and tracks homelessness and homeless care in Dallas. Crain called the technology updates “a very data-driven, with-evidence transparent system” in a statement to KERA in 2017.

According to KERA, Crain would not speak about her resignation directly, but that her departure comes amid months of growing tension between the homeless alliance and Dallas City Hall.

KERA reports that fellow service providers to the homeless community sing Crain’s praises, saying under her leadership homelessness tracking and management has radically changed in Dallas and Collin counties. However, several Dallas City Council members called for her resignation in December after a homeless audit criticized her and the homeless alliance for a lack of oversight.

Prior to her role at MDHA, Crain served as Executive Director of the Tarrant County Homeless Coalition for seven years.

Read the full article here.


The Metro Dallas Homeless Alliance (MDHA) leads the development of an effective homeless response system that will make the experience of homelessness in Dallas and Collin Counties rare, brief, and non-recurring. MDHA brings together more than 85 shelter, housing and supportive services programs in retooling homeless services into a crisis response system. Find out more on the organization’s website. publishes every week.
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