Category: Opinion

  • Annual performance reviews suck. Here’s how to make them better. Or maybe we should just ditch them.

    Annual performance reviews suck. Here’s how to make them better. Or maybe we should just ditch them.

    In my several decades as a nonprofit professional, there are a couple of harrowing occasions that have seared themselves into my soul, causing me to wake up in the middle of the night, filled with rage. One of these occasions involved cryptocurrency, some sock puppets, and 12 gallons of bleach, but that’s a story for another time.

    The more relevant occasion for this topic was when I sat facing several grim-looking board members as they chewed me out during my annual review. I came into the meeting so proud of what the team and I had accomplished that year, and left feeling like garbage, a mixture of confusion, shame, and sadness. I was seriously thinking of quitting and finding a new job. Or possibly becoming a hermit. A hermit with reliable Wi-Fi to watch Game of Thrones (It was still a great show at that time).

    Annual reviews are done so horribly in our sector, because they’re often done thoughtlessly, taking toxic processes and philosophies from white corporate models. What works over there in a competitive, profits-oriented environment doesn’t mean it’ll work here in a sector where a lot of people are trying to make the world better while being underpaid, wearing “multiple hats,” using Mesozoic-era printers, and burning out. Throw in the shitstorm that is our socio-economic-political situation, and people are barely hanging on by a gossamer thread.

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  • Annual performance reviews suck. Here’s how to make them better. Or maybe we should just ditch them.

    Annual performance reviews suck. Here’s how to make them better. Or maybe we should just ditch them.

    In my several decades as a nonprofit professional, there are a couple of harrowing occasions that have seared themselves into my soul, causing me to wake up in the middle of the night, filled with rage. One of these occasions involved cryptocurrency, some sock puppets, and 12 gallons of bleach, but that’s a story for another time.

    The more relevant occasion for this topic was when I sat facing several grim-looking board members as they chewed me out during my annual review. I came into the meeting so proud of what the team and I had accomplished that year, and left feeling like garbage, a mixture of confusion, shame, and sadness. I was seriously thinking of quitting and finding a new job. Or possibly becoming a hermit. A hermit with reliable Wi-Fi to watch Game of Thrones (It was still a great show at that time).

    Annual reviews are done so horribly in our sector, because they’re often done thoughtlessly, taking toxic processes and philosophies from white corporate models. What works over there in a competitive, profits-oriented environment doesn’t mean it’ll work here in a sector where a lot of people are trying to make the world better while being underpaid, wearing “multiple hats,” using Mesozoic-era printers, and burning out. Throw in the shitstorm that is our socio-economic-political situation, and people are barely hanging on by a gossamer thread.

    So, let’s be more thoughtful. Maybe we should ditch the annual review completely. Many companies have started moving away from formal annual performance reviews in favor of continuous feedback loops, which have been shown to be way more effective and way less demoralizing.

    If you’re gonna do them anyway though, here’s some advice to minimize damage:

    Think about the goals, approach, and structural challenges before you do a review: A lot of people do reviews because they think that’s best practice to just get them done, without considering other factors, including many structural issues that may affect how people do their work. Are there funding issues? Are you understaffed? Are people overworked and overstressed? Is there a never-ending apocalypse of pandemic/fascism/g3nocide that you maybe should account for?  

    Ongoing feedback is infinitely better than annual reviews: Ongoing feedback, both praise as well as suggestions for improvement, is a lot more useful for encouraging desired behavior. The annual review should be a summary of the feedback that’s been given throughout the year and a check-in on progress made on the ongoing feedback. If you don’t have a system and culture of regular, consistent feedback in place, prioritize creating that instead of focusing on your annual reviews, since without ongoing feedback, annual reviews are often useless, if not actively destructive.

    Use workplans to assess people’s performance: Annual reviews should be tied to people’s work plans, where goals are clearly spelled out. If a goal or objective is not written out in people’s work plans or isn’t mutually agreed to somewhere if it’s not in the work plan, you have no basis to review someone’s performance for it. No one should have surprise goals that they’re now being evaluated on.

    Use organizational values to assess people’s behaviors: All organizations have a list of values. These should be the guiding principles to assess everyone’s behavior. But often, organizations don’t spell them out, leading to widely different interpretations of things. If you haven’t already, spend some time with your team to discuss your values and what they mean in everyday practice. For instance, if your value is “respect,” what does that look like? It may mean people show up on time, not being on their phone during meetings except for emergencies, answering client emails within two days, or whatever. Spell. It. Out.

    …

    Read full article here.

  • Funders, please stop trying to be unique snowflakes

    Funders, please stop trying to be unique snowflakes

    Hi everyone, if you’ve been having issues getting email notices of new blog posts, my apologies. I’m still tweaking the system and possibly might need to switch to another platform, because this has been irritating. Just be assured that unless something out of the ordinary happens (like I won the lottery), there will be a new post every Tuesday.

    A few months ago, I was attending a conference where there was a panel of funders. Someone asked a question about something, and a panelist answered with this joke: “Well, if you’ve seen one foundation, you’ve seen…ONE foundation!” Everyone chuckled; one because the joke was well-delivered with good comedic timing, but also because power dynamics have conditioned nonprofit leaders to laugh at funders’ and donors’ jokes, regardless of their mirthful qualities.

    But this joke made me think about how easily we just take things at face value when it comes to funder behaviors, even when those behaviors negatively affect nonprofits and the communities they serve. This oft-repeated joke, when explained, means every foundation is unique and has its own values, processes, idiosyncrasies, likes and dislikes, and so on, and therefore, nonprofits would do well to do their own research on each foundation they approach instead of relying on general advice about funders.

    …

    Read full article here.

  • How to stay motivated when everything is on fire and you look and feel like crap

    How to stay motivated when everything is on fire and you look and feel like crap

    Hi everyone, I just got back from a whirlwind summer in Japan and Vietnam, where I—and I didn’t think this would happen again for me—fell in love. With not having to work. Long walks on the beach—without answering emails. Deep conversations late into the night—but not about cashflow issues and revenues projections. It was magical; I felt young and alive again.

    And now it’s over, and it’s back to the grind. But I’ve never felt so unmotivated before. I don’t want to do anything except snuggle with my kids while watching K-Pop Demon Hunters. Speaking to friends and colleagues, I find everyone seems to be having similar feelings, a sense of being overwhelmed combined with a creeping apathy and general…blah-ness. Ennui.  

    And who can blame anyone. Everything seems to be awful and there’s no end in sight. It’s depressing. By that, I mean, like most of us are probably depressed. I’ve been feeling like crap. And the stress has been causing me to have bags under my eyes and break out into acne, so I also look like crap! (Thank goodness my multiplying wrinkles and pallid complexion have been providing distraction).

    If you’re feeling—and looking—the same way, you’re not alone, ok? Here are some tips below to help keep you/us motivated. Because I don’t feel like working at all, the quality of this post is uncertain, and I can’t vouch for the validity of any of these tips, so take it with a swig of Pepto:

    Remind yourself it’s normal right now to feel terrible: A friend said something that stuck with me. With all the horrific things happening—genocide, fascism, environmental destruction—it would be abnormal to NOT be at least a little depressed. If you’re feeling bad, it means you care. And the more you care, the worse you feel. And look.

    Lower your standards and expectations: I used to try to walk 10,000 steps a day. That was very frustrating, because I often couldn’t accomplish it, usually failing by 7,000 steps on average. So, I lowered it to 2,000 steps a day. And voila! That instantaneously made it better. I usually achieve that goal. Sometimes twice, which means I don’t have to get off the couch the next day at all!

    Lean into joy: When the world seems to be falling apart, it can seem selfish or irresponsible to enjoy stuff. But joy is not frivolous—it’s fuel we need to continue fighting for a better world. Watch a funny show. Bake cookies. Befriend some raccoons and train them to fingerpaint. Remember that fascists hate joy and humor, and doing stuff fascists hate is always a good use of our time.

    Start with one small thing: When we’re overwhelmed, huge tasks can seem very daunting. Pick one a small action that is easy to do and do it. Reply to one email. Call one donor. Put one dirty coffee cup in the sink. Build rapport with one raccoon. Sometimes that’s enough to build momentum. Other times, it’s not. But at least you tried, and trying is half the battle.

    Prioritize a few important things: Instead of looking at the zillion things on your to-do list and forcing yourself to slog through them and feeling overwhelmed and then ending up doing nothing, identify the two or three things that are important. There you go. You identified them. That’s a huge success. You can tackle them later. Go celebrate by taking a nap.  

    …

    Read full article here.

  • Expo Home Improvement launches 8th Expo Home Heroes

    Expo Home Improvement has launched its 8th Annual Expo Home Heroes initiative, created to honor a Veteran by providing a brand-new, accessible shower or bath.

    The community is encouraged to nominate a veteran in need of a shower or bath renovation before August 8 by visiting expohomeimprovement.com/expo-home-heroes/ and submitting an entry.

    The veteran hero chosen will receive a bath or shower remodel featuring accessible enhancements and updated design elements, all customized to meet the unique needs and preferences of the individual. The winner will be announced on October 1st.

    “We are so grateful for the men and women who have served our country,” said Michael Flores, President of Expo Home Improvement. “It is our greatest privilege to provide a complimentary bath or shower renovation to an individual who is so deserving.”

    Throughout the year, Expo Home Improvement continues to serve those who have served others including veterans, senior citizens, public servants, and first responders through special offers and discounts.

    Expo Home Improvement is a privately held company headquartered in Farmers Branch, Texas. With a focus on bath and shower remodels, door and window replacements, and kitchen remodeling, Expo Home Improvement is committed to helping Texans create beautiful, safe, and energy-efficient homes.

    Serving Dallas-Fort Worth, Central Texas, San Antonio, and Houston, Expo Home goes above and beyond to provide exceptional service that will help a homeowner enhance their home. For more information about Expo Home Improvement, visit expohomeimprovement.com.

    Source: press release

  • Instructions on not giving up: Let’s conserve our energy for the battles ahead

    Instructions on not giving up: Let’s conserve our energy for the battles ahead

    Hi everyone, I am on a plane bound for Vietnam from Tokyo. A couple of announcements before we get started:

    I’m taking my yearly summer break from this blog, so this will be the last post for a while. I’ll be back with a new post on August 19th.

    Also, I’m switching to another platform [not sure which one, after hearing from some of you about how problematic Substack is] when I get back. WordPress has served its purpose, but it’s gotten increasingly frustrating to use, including the several months when it didn’t send out notices of new posts to anyone. Substack hopefully will take care of some of these problems. The old posts will remain here so you can access them anytime. New ones will be published on the new platform. If you subscribed by email, you’ll automatically be transferred over; feel free to unsubscribe later.

    I’m still keeping everything free on the new platforms instead of limiting some content to paid subscribers. But thank you in advance to paid subscribers, both on Substack and on Patreon. Your support each month allows me financial security to speak my mind freely without worrying about being canceled and not being able to pay the bills.

    ***

    The last few days in Tokyo have been very fulfilling and exactly what I needed. I don’t want to romanticize Japan too much, as I know it has its share of challenges, but it’s just been nice to be in a society where the sense of responsibly to the collective community is so strong. People care for one another and for the environment. On the trains and everywhere there are constant reminders to be thoughtful about children, older adults, and disabled people. Traveling around with two relatively young kids is always challenging, but I don’t remember a time when I’ve felt this relaxed about their safety. It is such a contrast to the US, where each morning I send them off to school and pray there’s no mass shooting.

    While here though, I couldn’t help but follow the news back home. The horrifying Supreme Court decisions, such as to limit the courts’ power to block the president’s destructive policies. The upcoming passage of the budget that will destroy safety nets for millions of the most vulnerable people while further enriching billionaires. It seems our work as a sector is cut out for us. I know many of us wish for organizations and movements to be obsolete, that we could “work ourselves out of a job.” That is a long-term vision we must hold on to.

    And at the same time, our sector is more relevant than ever. Which means we need to figure out how to sustain ourselves. The last few months have been draining. The battles ahead are going to be difficult, and I see so many of my colleagues totally exhausted mentally and physically. Our sector has always carried more than its fair share–but now it feels like we’re holding everything. Here are a few self-care reminders I find grounding as I also prepare myself for what’s coming:

    Use your vacation days: When the world feels like it’s on fire, it may seem indulgent to take time off. But it’s vital we take turns doing it. Taking time off allows us to recharge, build up energy, and clear our minds to be at our most effective.  

    Limit your news consumption: It’s been hard to avoid doomscrolling and reading about the myriad horrifying dumpster fire of cruelty and chaos Cheeto and his minions are unleashing. But allow yourself just enough to stay informed, but not enough to ruminate and fall into despair, as that helps no one.

    Don’t waste time arguing with trolls: The rise to power of the worst of humanity has emboldened bullies and bigots even further. I’ve fallen into the traps of trying to argue with them about various things. Don’t do that; they want to wear you down. Block them and move on. Save your energy for people who engage in good faith.

    Look for art, joy, and humor wherever you can: Watch your favorite shows, go to see a play, visit an art gallery. Being able to see what’s beautiful, joyful, and hilarious in our world is essential for keeping up our spirits. Make space for it and try not to feel guilty when you find yourself having a good time.

    …

    Read full article here.

  • Brutally honest answers to 15 pointless questions our sector keeps asking itself

    Brutally honest answers to 15 pointless questions our sector keeps asking itself

    ***Vu’s new book, Reimagining Nonprofits and Philanthropy: Unlocking the Full Potential of a Vital and Complex Sector, comes out October 14th. Pre-order your copy***

    Hi everyone, I’m on a plane heading to Tokyo. It’s been several hours and I’m tired and grumpy and hallucinating a little, which might affect the tone of this piece. Last week, I had a speaking engagement in Canada. While I was there, the president of the US abruptly left the G7 summit. Apparently to start World War 3 until his boss, Putin, told him to back off.

    Before my speech, I was making conversation with a colleague at my table, who brought up a problem she sees with our sector: The term “nonprofit.” This is a common discussion we have from time to time over the years. Why define our sector by something that it’s “not”? It’s so confusing and leads to people thinking things like nonprofits can’t generate income.

    Let’s talk about Turning Point USA, an organization founded by right-wing pundit Charlie Kirk. Its mission is to advance conservative politics across college and university campuses, radicalizing students to be more and more right-wing. It’s been so effective that it’s now also working to brainwash high school students.

    I bring this up because I can’t imagine the leaders of Turning Point USA, which is also a nonprofit, giving a rat’s ass what this sector calls itself. TPUSA has been raising money. A lot of money. In 2019, its revenues were $28.9 million, and in 2021 it was $55.8 million.

    Nonprofits advancing white nationalism and white supremacy don’t care that they’re called nonprofits; they don’t spend any time debating the name of the sector. Their 501c3 status is just that, a formality, a tool they use to advance their (horrifying) agendas.

    This is one of the reasons why conservative movements and organizations have been so successful. They don’t waste time or energy on discussions that don’t ultimately serve their goals. If progressive leaders, organizations, and movements want to be as effective, then we need to stop being distracted by rehashed conversations and arguments and just accept some brutally honest answers and move on. Here are some of them:

    1.“How do we improve grant processes?”: Every nonprofit should just have one application package, and every funder should get over themselves and just accept it instead of expecting their own snowflake grant application.

    2.“Should nonprofits be more like businesses?” Capitalism causes many, if not all, of the problems we’re trying to address, and most for-profits fail within a few years anyway. So no, let’s stop emulating for-profits.

    3.“Maybe more nonprofits should engage in social enterprises or turn into B-Corps?”:  Progressive movements and leaders need funding the way Turning Point USA and other conservative nonprofits are funded (with millions of dependable dollars), and it won’t come from forming social enterprises or B-Corps.

    4.“Should funders increase payout rates now, or exist in perpetuity in order to address problems in the future?” Increase your payout now. Seriously, we’re on the verge of World War 3, and even if that doesn’t happen, fascism is spreading like wildfire across the world. If you’re even thinking about perpetuity at this moment, you’re in a bubble of privilege-scented delusion.

    …

    Read full article here.

  • Funder-inflicted trauma and how it affects nonprofit leaders and our sector

    Funder-inflicted trauma and how it affects nonprofit leaders and our sector

    Hi everyone. Before we get started on today’s topic, happy Pride! To all my colleagues who are lesbian, gay, (fellow) bisexual, trans, genderfluid, intersex, nonbinary, queer, asexual, questioning, or any combination of the above and other identities, you’re awesome. Thank you for being who you are. Please take time to celebrate you and the joy you bring to this world.

    A few months ago, right after the elections, I met with a couple of board members of a progressive family foundation. It was a nice change of pace. In a world where the default is foundations deciding strategies and nonprofits are forced to apply for funding if they aligned, this foundation was trying to figure out how to transfer strategy-setting and decision-making authority to communities most affected by injustice. This is especially important now, when this administration is aiming to inflict as much harm and cruelty as it could to them.

    There has been in recent years an increase in discussion about transferring power to those closest to the problems. I think it’s great. I believe that people and communities most affected by injustice, as well as the organizations and movements they lead, have the deepest knowledge and experience of the issues facing them and thus can propose solutions that are most likely to succeed.

    That said, we need to acknowledge that decades of conditional support, short-term funding, and paternalism from funders and donors (though #NotAllFunders and #NotAllDonors) have created a pattern of harm that has profoundly shaped the psyche of nonprofit leaders and thus the entire sector. I’m calling it Funder-Inflicted Layered Trauma and Helplessness (FILTH), and it manifests in several ways, including:

    Lessened ability to dream and imagine: It is rare to find a funder who will fund exactly what communities ask for. Most fund whatever is in their strategy, which often varies year to year. They fund one year at a time and never fully. They refuse to fund certain things, such as advocacy and political engagement. Over time, nonprofit leaders’ expansive imaginations and bold dreams are set aside for harsh, narrow, “practical” reality.

    Fear of asking for what’s needed: The adage in fundraising is that you will hear ten noes for every yes. And the yes usually comes with caveats, such as the funder will only fund 10% of the project, or they’re only paying for certain expenses, or they won’t pay for overhead, or whatever. This trains nonprofits to ask only for what they think funders will fund, not what they know would most help them achieve their goals.

    Focus on the short-term: Most progressive-leaning funders give only one-year grants, sometimes three, on very rare and almost miraculous occasions, five. (As opposed to conservative foundations, who give twenty-year grants). So nonprofit leaders adjust accordingly, planning one year at a time, often suppressing long-term thinking without meaning to.

    Tendency toward individualism: We talk and joke about the Nonprofit Hunger Games, where organizations compete with one another for resources. This competitiveness is reinforced by funders’ default grant processes, which tend to pit organizations against one another. Even when nonprofits try to collaborate, it’s often not the deep, catalytic partnerships needed to solve entrenched problems.

    Aversion to risk and failure: It’s rare to find a progressive-leaning funder who will fund a project that fails to meet its goals. Maybe they might do it for one year, but a second year of failure almost guarantees a severance of support. This trains nonprofit leaders to avoid taking chances and to only propose things they know will likely succeed.  

    …

    Read full article here.

  • Let’s support the arts like democracy depends on it—because it does!

    Let’s support the arts like democracy depends on it—because it does!

    Last week, I attended a production of “For Colored Girls Who Have Considered Suicide/ When the Rainbow is Enuf” by Ntozake Shange, directed by Michelle N. Matlock. If you’re in the Seattle/Tacoma area, check it out; it plays until June 8th.

    Led by an all-women-of-color cast, the interwoven pieces combine poetry, monologues, singing, and dancing, vividly illuminating the challenges women of color—especially Black women—face, while highlighting their strength, joy, and unbreakable spirit. I hadn’t heard of it before and went mainly to support a friend who was one of the performers. I left with a reminder of how powerful and instrumental the arts are for society—especially during these horrible times.  

    Since the layout was arena-style, I was able to see the facial expressions of other attendees. An older white couple sat directly across from me. At the start of the production, they sat crossed-armed, stone-faced, like they’d been dragged there against their will. By the time we got to the piece “somebody almost walked away wid alla my stuff,” they had started leaning in. By the end of the show, they even managed one or two slight smiles.

    With the continued attacks on DEI, putting on and attending a play focused on women of color felt like an act of resistance. Because it is.

    Throughout history, art has been a vital part of fighting injustice, especially during fascist regimes. Art, artists, and arts organizations have always been a line of defense against authoritarianism. Art is a mean of speaking truth to power. It’s been a vital tool to wake people up and mobilize them. For examples:

    • Picasso’s Guernica depicted the horrors of war and Franco’s fascism.
    • The Brigada Ramona Parra, an collective of artists, painted anti-fascist murals in resistance against Pinochet.
    • The Living Theater used experimental and radical performances to critique militarism, capitalism, and state violence across continents.  
    • The Studio Museum in Harlem supported Black artists and fought against racism

    Even when it’s not explicitly political, art is always doing political work. It reminds us of our humanity. It creates joy and hope and elevates the voices of the marginalized. It breaks isolationism, builds community, and allows us to dream of just and equitable futures. All of that makes fascism harder to sustain.

    Which is why this regime has been cutting funding for the arts, significantly reducing the budget of the NEA (National Endowment for the Arts), which in 2024 was just 207M, a pitiful .003% of the federal budget. Defunding the arts by this administration is not neutral; it is an act of political warfare designed to demoralize us all so we can’t fight back as it dismantles democracy.

    …

    Read full article here.

  • It’s time for progressives to be arrogant, messy, and unapologetic

    It’s time for progressives to be arrogant, messy, and unapologetic

    There’s been various articles written on the phenomenon of Imposter Syndrome, such as this one by Ruchika Tulshyan and Jodi-Ann Burey called “Stop Telling Women They Have Imposter Syndrome” and this one by our colleague Esther Saehyun Lee, titled “You’re not feeling imposter syndrome, you are an imposter: Identity and belonging in nonprofit work.”

    I’m glad to see the pushback against the concept of Imposter Syndrome, since it often places the burdens on individuals who are often already marginalized to examine themselves and change their behavior, instead of forcing systems to stop being so inequitable.

    All that said, over the past couple of decades of doing this work, one pattern I’ve noticed among people in the nonprofit sector is that we’re often full of self-doubt. Even the most brilliant people I know are always stressed out about whether their work is good enough, or if they are qualified to apply for so-and-so job. Heck, even just last week, as I was finishing up my book, I felt a wave of self-doubt washing over me, and I could hear my 12-year-old’s words when he read a novel assigned for his language arts class: “Daddy, this book is mid.”

    We need to control this. It’s one thing if we’re just talking about an ED position that people may falsely feel they’re not qualified for, but right now, our sector and world face relentless coordinated attacks. We just don’t have time to spend second-guessing ourselves. It feeds all sorts of bad things, such as learned helplessness, stunted imagination, and toxic intellectualizing, none of which are helpful as we try to save democracy and fight fascism.

    Seriously, the past few months should have put an end to all imposter syndrome forever. Look at who’s in charge right now. Some of the most awful people in existence, whose incompetence is only matched by their corruption. We have a president who has been convicted of 34 felonies, has multiple bankruptcies, been impeached twice, who can barely read or string a sentence together. Surrounding him are some of the most profoundly inept people to ever hold public office.

    And yet we’re doubting ourselves? I am 100% confident anyone reading this post right now would be a better President or VP or Secretary of Health or State or Education or literally any other cabinet position than the people we currently have.

    …

    Read full article here.